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It represents a new and interesting channel for debt collection agencies.
The module WHATSAPP
M&GF Project, backed by its experience in credit management and its partnership with GupShup (Meta's leading global partner), is ready to support agencies in using WHATSAPP BUSINESS.
Customers can use WhatsApp Business:
- Through our credit management software platform designed for businesses (SpeedUp)
- Through a customized project developed by M&GF Project in partnership with the customer's IT technicians
- Through API Rest and conversation template integration
- By uploading files in CSV format
- From the web portal
Direct contact via WhatsApp
Using WhatsApp Business with SpeedUp is very simple; just search for the customer and verify that they have configured a usable cell phone number in their contact information.
Predefined messages with attachments
You can start a conversation using templates already entered into the system, and you can also attach PDF documents or images.
