Fileni Alimentare SpA
Food Service
Fileni Alimentare SpA - The challenge
Fileni is the Italian leader in organic chicken. The company works with thousands of customers and manages a business with extremely “short” lead times (chicken is a perishable product and quality and freshness are fundamental requirements, even more so in the “organic” market). The need to manage a very extensive sales network (the company often sells directly to butchers/poultry shops) with almost daily deliveries and the management of numerous small-scale expiries did not allow for “artisanal” credit management.
The solution
Fileni requested the implementation of an integrated project that included:
Collect & Reminder for on-site credit management
Risks for the definition of ratings and trusted customers and for the evaluation in a very short time (hours) of requests for blocking/unblocking orders
The Mobile App as an operational support to sellers to always have an eye on the situation of customers and as a coordination tool with the headquarters
